Every time we sell a property, we ask both our sellers and our buyers how they found their experience so we can build on what's working and improve what's not. Here's what they told us.

What the sellers have to say:

"I can't speak highly enough of Michael Healy. After languishing in limbo for 18 months with other agents, we gave Michael sole agency to sell our house and within a few weeks he had an offer on the table. His personable approach and willingness to work for us at all hours was quite outstanding - an attribute only too rare these days. He was absolutely thorough from day one and was a top communicator. I can't recommend him highly enough." — Martin Jones

"Where do I start. We already knew how efficient and communicative you and Michael are from when we purchased the house through you. We did not even give a second thought to using someone else for the house sale as your reputation in the area is second to none and of course our own experience of it. I sincerely believe our house sale would not have happened without Michael's experience in what he does and his believability as a straight shooter and totally honest person. Thank you both so much for your efforts, they are very much appreciated." — Eric & Annie Griffin

"Recently we had a property for sale at Coopers Beach. We asked Michael Healy to market the property for us. Over the years we have bought and sold many properties and dealt with quite a few real estate agents. Never before have we met anyone who impressed us as Michael did. His professional attitude, impeccable dress, his honesty and enthusiasm for the property were terrific. Throughout the time our property was being marketed, Michael contacted us weekly, with updates and ongoing sensible advice for advertising. We wholeheartedly recommend Michael Healy." — Tom & Sue Wood

"All the way through the sale process also well before it we had outstanding service from Michael Healy and his team. Michael in particular was always informative, approachable and helpful especially when liaising with the District and Regional councils regarding our section. We felt we could trust Michael to act on our behalf and he did so fairly and successfully. We will always be grateful to him for his help." — Des & Linda Howard

"We have been involved in buying and selling a fair amount of real estate over the years and we can honestly say that your firm has been the most professional team that we have ever dealt with. It was a tricky sale and we doubt many other real estate agents would have pulled it off." — Neil and Margaret Hearn

What the buyers have to say:

"Garth and I cannot speak more highly of our experience with yourself and Micheal Healy.  Your communication with us has been timely, and so reliable, your style is very professional as well as warm, patient and friendly. Michael impressed us from day one – his follow up is impeccable and he is always helpful and genuine. We will unhesitatingly recommend Far North Coastal Real Estate-you give Realty a good name." — Jo & Garth Chiswell

"A big thank you to the team at Far North Coastal Real Estate for providing excellent service across the board and throughout the home buying journey. Having dealt with multiple real estate agents, Michael by far gave the most personalised service and exceeded my expectations. Being knowledgeable about the area, people and requirements and allowing adequate time to walkthrough the property upon the inspection was greatly appreciated. The level of customer service was excellent, whereby all paperwork and emails were promptly responded to and organised. The thorough guidance provided at each step of the process (e.g having instructions on how to fill out DocuSign forms etc.) had made the home buying process straight forward. I would definitely recommend your services to others." — Shanaia Walker-Grace

"Mark and I couldn't have been happier with the service from Michael and Helene which far exceeded our expectations. Our experience of buying property in NZ differed significantly in every aspect from our experience here in Australia. Communication, time given, transparency and advice were outstanding and Michael went above and beyond the level of service we expected as purchasers. We cannot offer high enough praise for everything Michael has done; he and Helene made what could have been a very stressful process into one where we were supported all the way through. I would have no hesitation in recommending Far North Coastal Real Estate to others. Your agency would also be our first pick if we are ever thinking of selling in the future, due to the trust we have in you providing such a high level service to purchasers." — Sue Oyston & Mark Breda

"We are very happy with our purchase and the experience dealing with both you and Michael. Of course we have a relationship with Michael going way back so expected nothing less than professional but warm and honest communication. You both absolutely met our expectations and to be fair those expectations were high. :) I don’t think there was anything that you could have improved on and I would absolutely recommend your services (and have done in the past)." — Ngaire McClure

"The experience dealing with Michael and yourself has been very positive. Communication has throughout been excellent, very immediate and explanatory. We’ve enjoyed the more gentle, honest and non-pushy (for want of a better word!) service from Michael. Will most certainly recommend to others and use again in the future if/when needed." — Rebecca Barlow

"We were very happy with your service, thank you. Attention to detail was outstanding, and Michael was/is a fantastic communicator. We appreciate your help and will definitely use your services in the future." — Naomi Foster